Global CPG Company


Many enterprises struggle to manage an IT environment following a merger. A well-known global CPG brand integrating the IT operations of a major acquisition engaged Softtek to assess and consolidate multiple applications and streamline the new post-merger operating model.

Challenge

Assess, consolidate and manage chaotic application environment
Integrate multiple applications post-merger
Gain visibility across new operating model

Solution

Asset management to identify redundancies
Root cause analysis to determine performance issues
Automation of T&A, account reset and application monitoring functions

Results

Though confronting a difficult post-merger environment with minimal transition support, Softtek successfully consolidated the applications of the two entities, identified redundancies, defined best practices and established a support model for the new operation.

$

500K


Savings from terminating unused licenses

 

Prevention


And identification of “time bomb” system failure at year-end

 

Improved


User satisfaction

Global


Support methodology and IT processes standardization

Vendor


Consolidation